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Important
Ordering Information - Please read
before ordering.
The World Wide Web Awards also
welcomes International orders and
our speedy delivery service will
reach most destinations abroad in
around 14 days. We ship UPS Global
and domestic! All trophy and plaque
orders are insured for up to 100.00
if the item arrives damaged.
Please Note* If
ordering a trophy or plaque, your
credit card bill will read: From The
American Association Of
Webmasters. We are,
In Association with The American
Association Of Webmasters
and share the same merchant account.
Upon
completion of your order we will
verify your winning URL address upon
check-out. If it DOES NOT MATCH our
database listing of winners the
Order will be voided and your
Card will not be debited.
Our Shopping Cart Security Policy
Our Commitment To Data Security
To prevent unauthorized access,
maintain data accuracy, and ensure
the correct use of information, we
have put in place appropriate
physical, electronic, and managerial
procedures to safeguard and secure
the information we collect online.
This site has security measures in
place to protect the loss, misuse
and alteration of the information
under our control.
We use gnetworks (bettercart.com
/ shopping cart) for protection.
With this system, customers' payment
information is encrypted and then
saved to a database. We can download
this information only by using an
SSL enabled browser from within the
Administration area. It is never
stored on the website in an
unencrypted form, nor sent via
email.
Refund Policy: There are
no refunds for custom engraved items
or international
orders, due to the shipping cost and
foreign customs opening packages and
not re-packaging them correctly.
There are no refunds on custom
engraved items
taken within the USA. We will
allow exchanges or replacements
only, if your item arrives damaged or if
there was an error in the engraving,
that was our mistake. If the
customer has made an typo error when
filling out the ordering form,
there
are no refunds on engraved items. Exchanges or
replacements: Please give
us a call at: 623-202-5613 if your
item has arrived damaged. If
the item arrives damaged, you may
return it for a replacement, trophy,
plaque or certificate. Returns
can be sent to:
World Wide Web Awards
Mailing Address:
P.O.Box 1284
Burlingame, CA 94011
Toll Free Phone: 888-519-9119
Fax: 650-403-4898
Please allow up to 30 days for your
replacement to arrive. Be sure
to enclose a copy of the invoice
that was supplied to you upon
ordering. If you are unable to
make a copy of the invoice, please
write down the information that was
asked on the invoice (ordering
form). 1.) Your first and last
name
2.) Shipping address with city,
state, zip code and country
3.) Phone number with area code.
4.) E-mail address
5.) Award type you won (example: a
gold, silver, bronze or platinum) -
with the winning URL address
6.) Invoice number (ordering number)
If all of the information above is
not supplied, we are unable to
exchange your item. Our
Commitment To Privacy
Your privacy is
important to us. To better protect
your privacy we provide this notice
explaining our online information
practices and the choices you can
make about the way your information
is collected and used.
Please click here for our privacy
policy.
TERMS OF USE
OF OUR Other PRODUCTS - Web
Templates -
Click here for more information |
